A1 Taxis

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Reviews about A1 Taxis

• Glen Tapper

  02.04.2018
  ★ ☆ ☆ ☆ ☆
  Shocking customer service, they've endded up knicking £7 quid from Us. Wife was waiting from pickup time I came out five minutes later and they claimed we were a no show. They didn't phone us to say they had arrived like every other taxi firm does.
  
  We booked with the in bound driver paid up front and was told it would be him picking us up. According to them they had sent out a different car and driver to pick us up. We weren't told about that.
  
  The (sarcastic) polite operator who had by now called me a liar and my wife said she can't help us and hung up. This woman has had some sort of worst customer training program and got five gold stars. I wasn't going to make the function originally so this would've left my wife on her own without a taxi.
  
  Seriously shocking. Do not use. Avoid. The way we were handled in all my years has been the most outrageous service sector slurry of customer service I have ever witnessed. In some respects it deserves an award of recognition. I salute you.

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